We're Here to Help!

Before reaching out, we’ve compiled a list of questions our customers commonly ask. Take a moment to browse through them; the answers you seek might be just a scroll away!

Can I check out as a guest?

Yes, you can check out as a guest. There’s no need for login or registration. Simply enter your billing and shipping addresses along with your email for the invoice/receipt and communication.

What payment methods do you accept?

We accept payments securely via Stripe and PayPal. You don’t need to have an account with either service to make a payment. Shop with confidence knowing that our payment process is secure and transparent.

I do not have a PayPal account, can I pay using my card?

Absolutely! Even if you don’t have a PayPal account, you can still pay using your credit or debit card through our secure Stripe payment gateway.

Are taxes included in the prices?

Yes, all prices displayed on our website are tax-inclusive. We do not collect any additional sales tax. The amount you see is what you pay.

Are there any hidden fees or charges?

No, there are no hidden fees or charges. The product prices and order total, including tax and shipping, are clearly displayed at checkout. Shop with confidence knowing that our payment process is secure and transparent.

How will I be updated about the progress of my order after placing it?

Once you place your order:

  1. Immediate Confirmation: You will receive an email confirming that we’ve received your order.
  2. SMS Notifications (if opted in):
    • An SMS will arrive shortly after placing your order, confirming its receipt.
    • Once your order has been dispatched, you’ll get another SMS providing the tracking details.
  3. Email Updates:
    • Alongside the order confirmation email, another email will be sent once your order has been dispatched.
  4. Detailed Shipping Carrier Updates (if opted in):
    • If you selected “email me detailed shipping carrier updates” during checkout, you will be subscribed to detailed shipment notifications from our shipping carrier. This means you will get email updates when your order is in transit, if there are any unexpected delays, as well as notifications on the order’s arrival and delivery.

Rest assured, we aim to keep you fully informed at every step of your order’s journey!

Send us an email

Still have a question? Please send us a message using the following form. Our support team will respond within the next business day.

    Color Disclaimer

    Even though we take all measures to keep colors as close as possible to real products, not all screens render colors the same way. Please note that the color of garments and artworks may differ from what you see on your screen and the actual product.