Name: Retro Beagle Camper Mug
Brand: Treaja®
SKU: TR8296593587
Price: 17.99 USD
Availability: InStock

Question 1

How do I track my order?

Accepted Answer

Easiest: Click the "Track Your Order" link in any Treaja order email. The link opens your live tracking page instantly, with no password or order number needed. The page shows a real time status timeline that updates the moment each stage changes, plus a direct link to the courier's tracking page if you want to follow your shipment on the carrier's site. Prefer manual entry? Visit treaja.com/track-order/ and enter your email and order number to reach the same live tracking page. You receive emails at each stage of fulfillment: order confirmation, production start, shipping confirmation, and delivery. SMS notifications are available at checkout if you want phone alerts.

Question 2

Do you offer discounts for bulk orders?

Accepted Answer

Yes. We offer escalating volume discounts that apply automatically at checkout, with no coupon code needed. The more items in your cart, the bigger the discount on every item:

4 to 10 items: 10% off each item
11 to 25 items: 12% off each item
26 to 50 items: 15% off each item
51 to 75 items: 18% off each item
76 to 100 items: 20% off each item
101 to 150 items: 22% off each item
151 to 200 items: 25% off each item

The discount is based on the total number of items in your cart, including mixed product types, sizes, and colors. So 2 t-shirts plus 2 hoodies qualifies as 4 items at 10% off. Treaja’s cart shows you exactly where you sit and how close you are to the next discount tier as you shop.

Important note: the volume discount cannot be combined with promo codes (entering a coupon disables the volume tier), and items already on sale are not eligible for additional bulk pricing.

Question 3

Do you offer free US Shipping?

Accepted Answer

Yes! We offer two free shipping tiers for U.S. orders:

Free Standard Shipping on orders $99+
Estimated delivery: 6–12 business days, including processing and transit.

Free Expedited Shipping (FedEx 2-Day) on orders $150+
Estimated delivery: 4–7 business days, including processing and transit.

You’ll receive a tracking code by email as soon as your order is dispatched, so you can follow your package every step of the way.

Question 4

What's the average delivery time for orders within the USA?

Accepted Answer

Most orders within the USA arrive in about 6 to 9 business days from the day you place them, including both production and shipping. Because every item is made to order, production usually takes 2 to 7 business days, and your order ships as soon as it is ready. During busy periods, or for orders heading to more distant parts of the country, please allow up to about 12 business days.

We always aim to get your order to you as quickly as possible.

Timeline Example (US Standard Shipping):
Order Placed → Made and Dispatched (Day 2 to 7) → At Your Doorstep (Day 6 to 12)

Question 5

Is expedited shipping available?

Accepted Answer

Yes, we offer expedited shipping options at checkout, such as FedEx 2-Day. Orders with expedited shipping are placed on our priority list and may leave our facility faster than standard orders. Please note that fulfillment (dispatch) still takes an average of 2–5 business days. With expedited shipping, your order may arrive within 4–7 business days from the time you place your order. Delivery faster than this range cannot be guaranteed.

TIMELINE EXAMPLE (US Expedited – FedEx 2-Day):
ORDER PLACED → DISPATCH (DAY 2–5) → AT YOUR DOORSTEP (DAY 4–7)

Question 6

Do you ship outside the US?

Accepted Answer

Currently, we primarily ship within the US through our main website, Treaja.com. However, some of our Treaja® products are available for purchase on other marketplaces. If you’re located outside the US, you might find it beneficial to buy our items through these alternative platforms:

Remember, when you purchase our items from another marketplace, your order will be processed and shipped by that respective platform.
The style, size, and price of Treaja® products may differ between marketplaces and what’s available on Treaja.com.
Always check the size guides and specific product details on these platforms.
To ensure authenticity, confirm that the product is listed under TREAJA, our official registered brand.

We recommend checking the shipping policies of these third-party platforms to determine if they offer international shipping to your location.

Question 7

How long does it take to dispatch a t-shirt after I place an order?

Accepted Answer

Once you place an order, your t-shirt is specially made just for you. This on-demand production process ensures we reduce overproduction and its environmental impact. It typically takes between 2-7 business days for us to dispatch your item. In fact:

97.66% of our orders are dispatched within 5 business days.
More than 50% of our orders are dispatched within 3 business days or fewer.

We greatly appreciate your thoughtful purchasing decisions that contribute to a more sustainable environment. Please keep in mind that the mentioned fulfillment (dispatch) time doesn’t include shipping. The estimated time for your t-shirt to arrive at your doorstep will be provided at checkout.

Question 8

I only received part of my shipment; where are my other items?

Accepted Answer

We understand the concern. Our store lists a diverse range of items that differ in size and type. Because of this variety, some items in your order might be packaged and dispatched separately. It's not uncommon for these items to have varying delivery times. If you want to check the status of your remaining items, please reach out to us with your name and order number, and we'll be happy to assist you further.

Question 9

Can I check out as a guest?

Accepted Answer

Yes, you can check out as a guest. There's no need for login or registration. Simply enter your billing and shipping addresses along with your email for the invoice/receipt and communication.

Question 10

What payment methods do you accept?

Accepted Answer

We accept payments securely via Stripe and PayPal. You don't need to have an account with either service to make a payment. Shop with confidence knowing that our payment process is secure and transparent.

Question 11

I do not have a PayPal account, can I pay using my card?

Accepted Answer

Absolutely! Even if you don’t have a PayPal account, you can still pay using your credit or debit card through our secure Stripe payment gateway.

Question 12

Are taxes included in the prices?

Accepted Answer

Yes, all prices displayed on our website are tax-inclusive. We do not collect any additional sales tax. The amount you see is what you pay.

Question 13

Are there any hidden fees or charges?

Accepted Answer

No, there are no hidden fees or charges. The product prices and order total, including tax and shipping, are clearly displayed at checkout. Shop with confidence knowing that our payment process is secure and transparent.

Question 14

How will I be updated about the progress of my order after placing it?

Accepted Answer

Once you place your order: Immediate Confirmation: You will receive an email confirming that we've received your order. SMS Notifications (if opted in): An SMS will arrive shortly after placing your order, confirming its receipt. Once your order has been dispatched, you'll get another SMS providing the tracking details. Email Updates: Alongside the order confirmation email, another email will be sent once your order has been dispatched. Detailed Shipping Carrier Updates (if opted in): If you selected "email me detailed shipping carrier updates" during checkout, you will be subscribed to detailed shipment notifications from our shipping carrier. This means you will get email updates when your order is in transit, if there are any unexpected delays, as well as notifications on the order's arrival and delivery. Rest assured, we aim to keep you fully informed at every step of your order's journey!

Question 15

What if my order contains a defective product?

Accepted Answer

If you receive an item that is defective or damaged, please notify us within 20 days of delivery.To help us resolve the issue quickly, please provide a clear photo of the entire product laid flat on a well-lit surface, making sure the defect or damage is visible.Once the issue is verified, we will send you a replacement at no additional cost.

Question 16

Where should I send my returns?

Accepted Answer

Before returning any product, please contact us first so we can review your request and provide the correct return instructions.The return address may vary depending on the product type and your location, so it’s important that you receive confirmation from us before sending anything back. Once your return is approved, we will send you the proper return address and instructions.Unannounced or unauthorized returns sent to any address without prior approval may not be processed correctly.

Question 17

What happens after my return arrives at your facility?

Accepted Answer

Once your returned item reaches our facility, the next steps depend on our prior communication. If you contacted us before returning the item:We will promptly follow the solution we agreed upon, whether that is a refund, replacement, or another resolution. If the return was sent without prior approval:We will contact you to understand the reason for the return and determine the appropriate next steps. To ensure a smooth and timely process, please contact us before sending any item back.

Question 18

Can I return an item if I chose the wrong size or changed my mind?

Accepted Answer

Because every product is made to order, we cannot accept returns or exchanges for size errors or a change of mind. We encourage you to review the size guide and product details carefully before completing your purchase. If you contact us about an order that does not fit as expected, we will review your case and do our best to find a suitable solution.

Question 19

What if my package is lost in transit?

Accepted Answer

If your package has not arrived within the expected timeframe, please contact us no later than 20 days after the estimated delivery date.Once the issue is confirmed with the shipping carrier, we will cover the cost of reprinting and shipping a replacement at no additional charge.

Question 20

I provided an incorrect address. What happens next?

Accepted Answer

If your package is returned to us due to an incorrect or insufficient address, we will contact you to confirm the correct one. You will be responsible for the cost of reshipping the order to your updated address. If the package cannot be returned or is not recovered by the carrier, a new order will need to be placed at your expense.

Retro Beagle Camper Mug

Description

Feedback Highlights

What buyers are saying about the Treaja® camper mug

FAQs

Timeline Example (US Standard Shipping):
Order Placed → Made and Dispatched (Day 2 to 7) → At Your Doorstep (Day 6 to 12)

TIMELINE EXAMPLE (US Expedited – FedEx 2-Day):
ORDER PLACED → DISPATCH (DAY 2–5) → AT YOUR DOORSTEP (DAY 4–7)

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Questions & Answers

Customer questions and answers about this product

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Retro Beagle Camper Mug

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Description

Feedback Highlights

What buyers are saying about the Treaja® camper mug

FAQs

Timeline Example (US Standard Shipping): Order Placed → Made and Dispatched (Day 2 to 7) → At Your Doorstep (Day 6 to 12)

TIMELINE EXAMPLE (US Expedited – FedEx 2-Day):ORDER PLACED → DISPATCH (DAY 2–5) → AT YOUR DOORSTEP (DAY 4–7)

Customers Also Bought

Reviews (0)

Reviews

Be the first to review “Retro Beagle Camper Mug” Cancel reply

Questions & Answers

Customer questions and answers about this product

You may also like…

Timeline Example (US Standard Shipping):
Order Placed → Made and Dispatched (Day 2 to 7) → At Your Doorstep (Day 6 to 12)

TIMELINE EXAMPLE (US Expedited – FedEx 2-Day):
ORDER PLACED → DISPATCH (DAY 2–5) → AT YOUR DOORSTEP (DAY 4–7)